"From a company who is fully compliant with the safer recruitment protocol, Sue is extremely beneficial to our company. It's easy to use yet prevents any corner cutting to ensure all staff are fully vetted before starting their role within the care sector. It ensures a safer, more effective working environment.”

“Sue is useful, easy to use and all in one place, I would rate the system 9 out of 10”

We are very happy with all aspects of Sue and feel happy we opted to join when we did. The system is very comprehensive and covers everything you would need it to, and furthermore, Sue continue to adapt the system in order to fit with what we want it to which is most helpful.

“I would rate the customer service a 10 out of 10, they are always quick to respond and can’t do enough to help you.”

“From day one the team at Sue have listened to our needs and worked hard to build a system which worked for us."

“Sue is convenient, user friendly and accessible.”

“Since the last inspection, leaders and managers have implemented a computer system for recording and reporting. This has greatly improved the efficiency of record-keeping and enables prompt identification of patterns and trends in behaviour and practice.”

“The SUE system has a unique approach to the data management for young people. This is a simple to use tool that covers all aspects of the young person's care planning. This system holds all the relevant data in one place for each child.”

"I am still able to provide support to the children from a therapeutic approach. By using Sue, I am able monitor the level of impact and provide therapeutic feedback to our teams, in order for them support the children effectively during these turbulent times."

"I am still able to provide support to the children from a therapeutic approach. By using Sue, I am able monitor the level of impact and provide therapeutic feedback to our teams, in order for them support the children effectively during these turbulent times."

"From a record keeping perspective, the COVID-19 pandemic has had no impact on my service. Having Sue has enabled me to communicate with the care team and monitor the service from home. "

"We have been able to share guidance with the staff as it becomes available and the system also acts as a library resource. The system continues to enable me to gain an overview of the data and compare the impact of our contingency plans on the children. I am able to compare their presentation against historic data to get a real understanding of how the pandemic is impacting on them and plan accordingly."

"I have recruited two new members of the team during the lockdown and both have completed remote induction training on the system. Both have been able to begin developing their understanding of the children they will care for whilst they are unable to physically be at the home. This has proved invaluable as it maximises efficacy and promotes understanding and expediency."

"I am incredibly happy with the system; it makes my life so much easier from a monitoring point of view especially during Lockdown. I am happy with the system and the support available to us when needed by the customer services team."

"Within a team you often have conflict and a difference in opinion. One thing my team all agree on is Sue, it meets the needs of the team and makes everyone’s lives a lot easier. We could not live without it!"

"We are happy with support from the customer support team, Michael is very helpful and always tries to help with our ideas of making changes to the system. As a home manager the system has allowed me to work from home remotely during this time of social distancing this has helped me a lot and helped to keep an oversight of my staff and the young people. "

"The reg 44 inspectors have been able to complete visits remotely as they can access all information on the system, we would not have been able to do this without Sue."